Privacy Policy

The Mandate of Data Privacy

At Gugobet Casino, we recognize that in the Indian digital landscape, data is the new currency. As you engage with our premium gaming services, we act as the Data Fiduciary, legally bound to protect your “Sensitive Personal Data or Information” (SPDI). Our privacy architecture is built on the pillars of transparency, purpose limitation, and robust security.

1. Regulatory Alignment

Gugobet operates in strict compliance with the Information Technology Act, 2000 and the newly enacted Digital Personal Data Protection Act (DPDP) 2023. We ensure that your “Right to be Informed” is respected from the moment you initiate the registration process.

2. Information We Collect

To facilitate a secure gaming environment and meet federal anti-money laundering (AML) mandates, we collect:

• Identity Information: Legal name, date of birth, and gender (verified via Government ID).
• Financial Identifiers:PAN Card details (required for TDS filing under Section 194BA) and UPI/Bank account details.
• Contact Information: Mobile number (verified via OTP) and residential address.
• Technical Metadata: IP addresses and browser cookies used to prevent fraudulent multi-accounting and verify that players are not located in prohibited states like Andhra Pradesh or Telangana.

Data Categorization & Regulatory Compliance

This table outlines how Gugobet classifies your information and the Indian authorities that govern these practices.

Security Infrastructure and User Rights

1. Data Security Architecture

Gugobet utilizes a “Defense-in-Depth” strategy. All data in transit is protected by 256-bit SSL encryption. Our backend systems employ Hardware Security Modules (HSM) and data anonymization techniques to ensure that sensitive financial markers (like UPI strings) are never stored in a vulnerable format.

2. User Rights under DPDP Act

As a “Data Principal,” you have significant rights regarding your information:

• Right to Access: You may request a summary of the personal data we process.
• Right to Correction: Update or rectify inaccurate PAN or Contact data.
• Right to Erasure: Request the deletion of your data once legal retention periods for tax and AML (Prevention of Money Laundering) have passed.

Visual: Gugobet Privacy Protection Metrics

This visualization demonstrates our internal commitment to different security sectors.

Redressal and Third-Party Sharing

1. Sharing with Third Parties

Gugobet does not sell user data to marketing firms. Data sharing is limited to:

• Payment Processors: To enable secure UPI/IMPS transactions.
• Verification Services: To validate KYC documents against government databases.
• Law Enforcement: Only when strictly required under the PMLA (Prevention of Money Laundering Act).

User Redressal & Support Channels

2. Grievance Officer

In accordance with the IT Act, Gugobet has appointed a Grievance Officer:

• Name: Mr. Akash M.
• Email: [email protected]
• Location: Gurgaon, Haryana, India.

By engaging with Gugobet Casino India, you trust us with your personal data. We promise to protect that trust with the highest levels of digital integrity.